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Service Desk Analyst

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IT Specialist

  • .NET
  • Active Directory
  • Agile
  • C
  • CCNA
  • Customer Relationship Management
  • Customer Support
  • Data Management
  • Desktop Support
  • ERP
  • Exchange Server
  • Helpdesk
  • Hyper-V
  • ITIL
  • Incident Management
  • and 34 other skills
Technical Skills: - Microsoft Windows XP/7/8/10; Mac OS, Android on desktop/laptop/tablet/mobile - Excellent in Microsoft Office 2003/2007/2010/2013 - Windows Server 20012/2008/2003, Microsoft Exchange - SQL Server 2012/2008/2005, Ms Access, FoxPro; CSV/...

  • Active Directory
  • Backup and Restore
  • Cisco
  • DHCP
  • DNS
  • ITIL
  • Linux
  • Microsoft SharePoint
  • Network Monitoring
  • ServiceNow
  • Switches
  • VLAN
  • VPN
  • and 7 other skills
To obtain a full-time role in the IT help desk/Support center environment as either technical support level 1, 2, or 3, Application Support, or team leader type position. As a quick learner I can adapt very well to new tasks and environments. I am always...

ICT Project Support

  • Active Directory
  • ITIL
  • Network Administration
  • Networks
  • Oracle
  • PL/SQL
  • ServiceNow
  • Telecommunication
  • Databases
  • and 4 other skills
To gain a graduate position in the Information Technology industry where I can apply my skills, knowledge and practical experience. I have particular interests in telecommunications as well as in information systems.

Infrastructure / Security Project Manager

  • Active Directory
  • Agile
  • Cisco
  • Citrix
  • Data Migration
  • Exchange Server
  • Firewalls
  • ITIL
  • Network Security
  • Networks
  • PMO
  • PRINCE2
  • Scrum
  • Service Management
  • ServiceNow
  • and 20 other skills

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