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Service Desk Analyst

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Technical Lead

  • AWS
  • Active Directory
  • Administrator
  • Agile
  • Application Support
  • Business Analysis
  • Business Process Management
  • Change Management
  • Citrix
  • Customer Relationship Management
  • Data Management
  • Data Migration
  • Design
  • Desktop Support
  • ERP
    • and 53 other skills
Technical Skills: Networking and Routing: - TCP/IP stack, HTTP, IGRP, EIGRP, proxy, protocol, WAN/LAN/VLAN, VPN, html, xml, A+, Ethernet cabling, Wireless technology, Firewalls, IDS Systems and Applications: - Microsoft Windows servers 2k, 2k3, 2k8, 2...

  • Active Directory
  • Backup and Restore
  • Cisco
  • DHCP
  • DNS
  • ITIL
  • Linux
  • Microsoft SharePoint
  • Network Monitoring
  • ServiceNow
  • Switches
  • VLAN
  • VPN
    • and 7 other skills
To obtain a full-time role in the IT help desk/Support center environment as either technical support level 1, 2, or 3, Application Support, or team leader type position. As a quick learner I can adapt very well to new tasks and environments. I am always...

  • Agile
  • Configuration Management
  • ITIL
  • Jira
  • Oracle
  • ServiceNow
    • and 7 other skills

Infrastructure / Security Project Manager

  • Active Directory
  • Agile
  • Cisco
  • Citrix
  • Data Migration
  • Exchange Server
  • Firewalls
  • ITIL
  • Network Security
  • Networks
  • PMO
  • PRINCE2
  • Scrum
  • Service Management
  • ServiceNow
    • and 20 other skills

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