Service Delivery & Availability Manager

ITILv3 Foundation for Service Management

Service Delivery Management; Project Management

Major Incident Management

IT Change Management

Problem Management

IT Managed Services

Communica

Stakeholder Management

Priority Management

analytical skills

Strong self-starter

Related Consultants

Project Manager

Agile
Business Analysis
Business Process Improvement
Change Management
Customer Relationship Management
Data Management
ITIL
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
Networks
PMBOK
PRINCE2
Problem Management

and 16 other skills

Summary of Skills: - Project Delivery - IT Service Management - Stakeholder Management - ITIL - Customer Service - Project Management Planning and Development - Advanced Microsoft Office Suite - Administration - Vendor Management - Leadership - Infrastru...

Business Analyst

Business Analysis
C
IBM WebSphere
Jira
Oracle
SDLC
SQL Server
Stakeholder Management
Visual Basic

and 2 other skills

Skills: - Stakeholder requirement elicitation. - Business process analysis and improvement. - Stakeholder analysis and management - System Development Life Cycle using waterfall and agile methodology. - Planning and organsing. - Facilitation technique to...

Service Delivery /Support Manager

Problem Management
Change Management
Service Delivery Management
ScrumMaster

and 3 other skills

IT Change Manager

Service Delivery Management

and 5 other skills