I am a dedicated technical support and customer service professional who has worked in a variety of environments enabling a wide set of skills to be utilised to support any number of professional settings. Timely focus on meeting internal and external cus...
Technical Test Lead / UAT Co-ordinator
Manual Testing
Jira
SDLC
HP Application Lifecycle Management
SOAP
Defect Management
Requirements Analysis
and 29 other skills
Consultant
ASP
ASP.NET
Active Directory
Adobe Photoshop
Apache Tomcat
C++
CSS
Citrix
DB2
Database Design
Exchange Server
Front End
HTML
JavaScript
Jira
and 37 other skills
A highly meticulous, enthusiastic and a result driven IT professional aspiring to build a long-time career in IT Service Desk roles. Over years of experience, I bring to the table strong knowledge of managing the inbound phone queues and ticketing system,...