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Senior Quality Assurance Engineer

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Help desk Support

  • Active Directory
  • Citrix
  • Customer Relationship Management
  • Jira
  • Microsoft Office
  • Wireshark
  • and 1 other skill
I am a dedicated technical support and customer service professional who has worked in a variety of environments enabling a wide set of skills to be utilised to support any number of professional settings. Timely focus on meeting internal and external cus...

Application Support

  • Active Directory
  • Application Support
  • Customer Service
  • Customer Support
  • Database Administration
  • Helpdesk
  • Linux
  • Microsoft Applications
  • Microsoft Office
  • Microsoft Visio
  • Oracle
  • Oracle 11g
  • Perl
  • SQL Server
  • Service Desk
  • and 9 other skills
Technical Skills: - HP OpenView Service Desk - BMC Event Manager Console using BMCIX 7.0 - FTSS Console - Sitescope 7.9 - BMC Remedy IT Service Management and dbSymphony for Incident Management - GCM (Global Change Management) Portal for Change Requests...

Technical Test Lead / UAT Co-ordinator

  • Manual Testing
  • Jira
  • SDLC
  • HP Application Lifecycle Management
  • SOAP
  • Defect Management
  • Requirements Analysis
  • and 29 other skills

IT Help Desk intern

  • Active Directory
  • Microsoft Office
  • Microsoft SCCM 2012
  • Cisco
  • Microsoft SharePoint
  • and 3 other skills

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