Skills:
- Requirements elicitation and validation.
- Documentation design and development
- Project management (PRINCE2 and PMBoK)
- Adobe RoboHelp
- WordPress
- FrameMaker 7.1/7.2, 9.0
- Author-it 5.1
- Adobe Captivate 9.0
- Oxygen
- XML Author 11.0
- X...
IT Specialist
.NET
Active Directory
Agile
C
CCNA
Customer Relationship Management
Customer Support
Data Management
Desktop Support
ERP
Exchange Server
Helpdesk
Hyper-V
ITIL
Incident Management
and 34 other skills
Technical Skills:
- Microsoft Windows XP/7/8/10; Mac OS, Android on desktop/laptop/tablet/mobile
- Excellent in Microsoft Office 2003/2007/2010/2013
- Windows Server 20012/2008/2003, Microsoft Exchange
- SQL Server 2012/2008/2005, Ms Access, FoxPro; CSV/...
