Skills:
- Requirements elicitation and validation.
- Documentation design and development
- Project management (PRINCE2 and PMBoK)
- Adobe RoboHelp
- WordPress
- FrameMaker 7.1/7.2, 9.0
- Author-it 5.1
- Adobe Captivate 9.0
- Oxygen
- XML Author 11.0
- X...
ICT Support Manager
Agile
Business Analysis
Business Process Improvement
Cloud Computing
Communications
Customer Relationship Management
Customer Service
DNS
Data Management
IT Support
ITIL
Incident Management
Infrastructure
Infrastructure Management
Leadership
and 18 other skills
Skills:
- Strong relationship building, influencing skills, working with key customer contacts, account and business development managers.
- Managing multi-million dollar diverse portfolio of clients with a strong focus on customer success
- Providing te...
IT Specialist
.NET
Active Directory
Agile
C
CCNA
Customer Relationship Management
Customer Support
Data Management
Desktop Support
ERP
Exchange Server
Helpdesk
Hyper-V
ITIL
Incident Management
and 34 other skills
Technical Skills:
- Microsoft Windows XP/7/8/10; Mac OS, Android on desktop/laptop/tablet/mobile
- Excellent in Microsoft Office 2003/2007/2010/2013
- Windows Server 20012/2008/2003, Microsoft Exchange
- SQL Server 2012/2008/2005, Ms Access, FoxPro; CSV/...
