Technical Skills:
Operating Systems
- Microsoft Windows (7, 8, Server 2008/R2, Server 2012)
- Linux Ubuntu
Databases
- MySQL
- MS Access
- Oracle
Programming Languages
- Java
- D/HTML
- CSS
- CakePHP
- XML
- SQL
- Networking Tools
- CISCO Router
Application Support
Active Directory
Application Support
Customer Service
Customer Support
Database Administration
Helpdesk
Linux
Microsoft Applications
Microsoft Office
Microsoft Visio
Oracle
Oracle 11g
Perl
SQL Server
Service Desk
and 9 other skills
Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
Help Desk Support
Windows Server 2008 R2
Active Directory 2008
Exchange Server 2012
Microsoft SCCM 2012
Network Configuration
Server Management
DNS
DHCP
Microsoft SCCM
Active Directory
and 1 other skill
Support Engineer
Active Directory
Microsoft SCCM
ServiceNow
Windows Server
VMware
Windows OS
Networks
Software Configuration
Customer Support
Project Delivery
Documentation
and 15 other skills
This candidate possesses extensive experience in IT support, specializing in end-to-end service delivery. Their expertise encompasses a wide range of technologies, including operating systems, cloud services, virtualization, and network devices. They have...