SKILLS
- IT Project Management: End-to-end migrations
- Business Analysis, BAU
- Business Consulting: SWOT analysis, Cashflow, P&L
- Demonstrated experience in managing complex projects and multiple small projects concurrently
- Demonstrated knowledg...
Help Desk Technician
Change Management
Customer Service
Customer Support
Helpdesk
ITIL
Service Delivery Management
Service Desk
Stakeholder Management
Skills:
- ISO 27001 Lead Implementer
- Change Management
- ITIL Process Management
- Personnel Management
- Stakeholder Management
- Information Security
- Service Delivery
- Technical Documentation
- Training and awareness
- Risk Management
Service Desk Manager
Customer Service
Documentation
ITIL
Leadership
Service Desk
Stakeholder Management
and 1 other skill
Skills:
- People management and motivation
- Experienced, with advanced technical knowledge: Level 1 and 2 Support Stakeholder engagement
- Fostering a customer centric approach
- Analysing and leveraging data – making numbers tell a story
- Training and...
