Skills:
- Documentation
- Process Mapping
- Interviewing Subject matters
- Scoping
- Research and Development
- LEAN Process Reviews
- Research, edited and wrote for online community
Service Desk Analyst
Active Directory
Administrator
CCNA
Cisco
Communications
Desktop Support
Documentation
Helpdesk
Microsoft Office
Troubleshooting
Windows Server
and 1 other skill
Skills:
- Windows 7 Service Pack 1
- Windows XP Service Pack 3
- Microsoft Office 2003, 2007 and 2010
- Windows Small Business Server 2003 and 2008 and 2012
- Windows 7
- Exchange 2007
- Symantec Backup Manager
- Lotus Notes 8.5.2
- CCNA - Phase 1
- Thi...