Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
Service Desk Manager
Active Directory
Citrix
Exchange Server
Microsoft Office
Microsoft SCCM
Microsoft Visio
Office 365
Windows 10
Windows Server
WordPress
Adobe Creative Cloud
Skills:
- Windows XP/7/8/10
- Active Directory / Group Policy
- Office suites – Previous Versions
- MS Exchange
- Printers
- MS Visio
- IT Infrastructure
- Architecture
- Asset ManagementOffice 365
- Win Server CitrixMac OS
- SCCM/Altiris
- Adobe Suite
-...