Technical Skills:
Networking and Routing:
- TCP/IP stack, HTTP, IGRP, EIGRP, proxy, protocol, WAN/LAN/VLAN, VPN, html, xml, A+, Ethernet cabling, Wireless technology, Firewalls, IDS
Systems and Applications:
- Microsoft Windows servers 2k, 2k3, 2k8, 2...
Service Technician
Active Directory
CCNA
CCNP
Cisco
Cisco Switches
Customer Relationship Management
Customer Support
DHCP
DNS
Disaster Recovery
Firewalls
ITIL
Juniper
Linux
Microsoft SharePoint
and 18 other skills
End User Computing
Active Directory
Cisco
Networks
Routers
ServiceNow
Technical Support
VoIP
Wireless Networks
and 7 other skills
Security Engineer
Active Directory
Networks
Rollout
ServiceNow
Wireless Networks
and 5 other skills
Build further expertise in cybersecurity and IT infrastructure, and work towards taking on bigger jobs
with more operational, project and management accountability.