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L1/L2 IT Support Engineer

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IT Desktop Support

  • Cisco
  • Configuration Management
  • Customer Service
  • DNS
  • Helpdesk
  • Hyper-V
  • Microsoft Office
  • Oracle
  • VMware
  • Windows Server
Skills: - Microsoft Server 2000/2012 - DNS/DHCP Configuration - Active Directory - Cisco - VMware - Oracle - VirtualBox - Microsoft Hyper-V - Microsoft Office

Application Support

  • Active Directory
  • Application Support
  • Customer Service
  • Customer Support
  • Database Administration
  • Helpdesk
  • Linux
  • Microsoft Applications
  • Microsoft Office
  • Microsoft Visio
  • Oracle
  • Oracle 11g
  • Perl
  • SQL Server
  • Service Desk
    • and 9 other skills
Technical Skills: - HP OpenView Service Desk - BMC Event Manager Console using BMCIX 7.0 - FTSS Console - Sitescope 7.9 - BMC Remedy IT Service Management and dbSymphony for Incident Management - GCM (Global Change Management) Portal for Change Requests...

Support Engineer

  • Active Directory
  • Cisco
  • Customer Service
  • DNS
  • Exchange Server
  • Helpdesk
  • IT Support
  • LAN
  • Microsoft Office
  • SQL
  • Troubleshooting
Skills: - Customer Service - Troubleshooting - Remote Access - Disaster Recovery - Microsoft Exchaneg - Active Directory - Software Installation - Software Configuration - CCNA - Cisco - DNS - WAN - TCP/IP

PRODUCE ASSISTANT

  • Microsoft Office
  • IT Support
  • Desktop Support
  • Helpdesk
  • Microsoft Azure
  • Hardware Troubleshooting
    • and 2 other skills

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