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ITSS Service Operations Manager

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Service Delivery Manager

  • Agile
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  • Server Monitoring
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Skills: - Customer Service - Communications - Project Management - Staff Management - SLA Management - Report Writing - Change Management - Contract and Vendor Management - Policy and Standards Development

Program Manager

  • Agile
  • Budgeting
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  • Data Management
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National Service Manager IT

  • Active Directory
  • Citrix
  • Document Management
  • Exchange Server
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  • Service Delivery Management
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  • Switches
  • VMware
  • Vendor Management
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Skills: - Microsoft Office - Exchange - Citrix - Active Directory - Document Management systems - Microsoft environment, - Windows 10/8/7/XP desktops - AirWatch MDM - Hardware repairs and upgrades - Wireless network configuration and support

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