Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
IT Help Desk intern
Hardware Troubleshooting
Microsoft Office
Server Management
Project Management
Network Troubleshooting
Wireshark
Swift
Java
Windows Server
Kali Linux
and 7 other skills
Systems Engineer
Microsoft Azure
AWS
Windows Server
Customer Support
Linux
macOS
and 6 other skills
SIP
Virtualisation
Network Security
VMware ESXi
Linux
Windows Server
Routers
Switches
CCNA
Microsoft Azure
AWS
and 25 other skills
This candidate is a highly experienced Network Voice Engineer with over 10 years of expertise in designing, deploying, and managing enterprise voice and networking solutions. They possess a strong understanding of SIP, Cisco CUCM, CUC, CUE, CUAC, UCCX, CV...