Skills:
- Good communication and customer service skills.
- Strong attention to detail.
- Ability to prioritise and meet deadlines.
- I.T. Troubleshooting and problem solving skills.
- Hard working and dedicated.
- Punctual and reliable.
- Works well in...
Service Desk Analyst (Level 1/2)
Active Directory
Cisco
Citrix
Communications
Documentation
Hyper-V
ITIL
Microsoft Office
Microsoft SharePoint
PRINCE2
Routers
Software Configuration
Technical Support
Skills:
- Facilitation of vocational training
- Standard applications: MS Office 2013 (Word, Excel, PowerPoint, Outlook), MS Project, Adobe Suites
- Administration of accounts in Active Directory, Exchange, Remedy, Hyper-V, Citrix remote desktop
- Teleco...