Skills:
- Documentation
- Process Mapping
- Interviewing Subject matters
- Scoping
- Research and Development
- LEAN Process Reviews
- Research, edited and wrote for online community
CRM Trainer Facilitator
Communications
Customer Relationship Management
Document Management
Documentation
ERP
Helpdesk
ITIL
Leadership
Microsoft SharePoint
Requirements Gathering
and 3 other skills
Skills:
- Course Coordination / management
- Trainer Coordination / management
- VET Sector knowledge and experience
- Accredited/non-accredited training
- Verification of Competency (VOC) Assessments
- Technical writing
- Training & assessment mater...