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IT Support Analyst

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IT Technician

  • CCNA
  • CMS
  • Cisco
  • Customer Service
  • Documentation
  • Hardware Troubleshooting
  • Helpdesk
  • LAN
  • Linux
  • Network Administration
  • Network Configuration
  • Networks
  • Routers
  • Server Management
  • Software Configuration
    • and 19 other skills
Skills: - Cisco IT Exploration: PC Hardware & Software - Cisco CCNA 1: Network Fundamentals - Cisco CCNA 2: Routing Protocols & Concepts - Cisco CCNA 3: LAN Switching & Wireless - Cisco CCNA 4: Accessing The WAN - Ensure Team Effectiveness -...

IT Specialist

  • .NET
  • Active Directory
  • Agile
  • C
  • CCNA
  • Customer Relationship Management
  • Customer Support
  • Data Management
  • Desktop Support
  • ERP
  • Exchange Server
  • Helpdesk
  • Hyper-V
  • ITIL
  • Incident Management
    • and 34 other skills
Technical Skills: - Microsoft Windows XP/7/8/10; Mac OS, Android on desktop/laptop/tablet/mobile - Excellent in Microsoft Office 2003/2007/2010/2013 - Windows Server 20012/2008/2003, Microsoft Exchange - SQL Server 2012/2008/2005, Ms Access, FoxPro; CSV/...

ITO Service Delivery Consultant II

  • Active Directory
  • TCP/IP
  • DHCP
  • MySQL
  • Service Desk
  • Office 365
  • Windows 10
  • Windows Server 2008
  • Windows Server 2012
  • Citrix
  • Microsoft SharePoint
  • VMware ESXi
  • VMware
  • Microsoft Office
    • and 2 other skills

SCCM Specialist

  • Cisco
  • Desktop Support
  • Microsoft Office
  • Microsoft SCCM
  • Office 365
  • Windows 10
  • Windows 7
    • and 2 other skills
Troubleshooting, deployment, remote support, account creation, software installation and setup. Additional to this I have been a subject matter expert in most versions of Microsoft Office since it was a new product.

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