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IT Support Analyst

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IT Specialist

  • .NET
  • Active Directory
  • Agile
  • C
  • CCNA
  • Customer Relationship Management
  • Customer Support
  • Data Management
  • Desktop Support
  • ERP
  • Exchange Server
  • Helpdesk
  • Hyper-V
  • ITIL
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    • and 34 other skills
Technical Skills: - Microsoft Windows XP/7/8/10; Mac OS, Android on desktop/laptop/tablet/mobile - Excellent in Microsoft Office 2003/2007/2010/2013 - Windows Server 20012/2008/2003, Microsoft Exchange - SQL Server 2012/2008/2005, Ms Access, FoxPro; CSV/...

Consultant

  • Active Directory
  • CCNA
  • CCNP
  • Cisco
  • Citrix
  • DHCP
  • DNS
  • Exchange Server
  • Firewalls
  • LAN
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft SharePoint
  • Network Monitoring
  • Networks
    • and 36 other skills

Service Desk Manager

  • Active Directory
  • Citrix
  • Exchange Server
  • Microsoft Office
  • Microsoft SCCM
  • Microsoft Visio
  • Office 365
  • Windows 10
  • Windows Server
  • WordPress
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Skills: - Windows XP/7/8/10 - Active Directory / Group Policy - Office suites – Previous Versions - MS Exchange - Printers - MS Visio - IT Infrastructure - Architecture - Asset ManagementOffice 365 - Win Server CitrixMac OS - SCCM/Altiris - Adobe Suite -...

SCCM Specialist

  • Cisco
  • Desktop Support
  • Microsoft Office
  • Microsoft SCCM
  • Office 365
  • Windows 10
  • Windows 7
    • and 2 other skills
Troubleshooting, deployment, remote support, account creation, software installation and setup. Additional to this I have been a subject matter expert in most versions of Microsoft Office since it was a new product.

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