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IT Helpdesk and Success manager

Related Consultants

ICT Support Manager

  • Agile
  • Business Analysis
  • Business Process Improvement
  • Cloud Computing
  • Communications
  • Customer Relationship Management
  • Customer Service
  • DNS
  • Data Management
  • IT Support
  • ITIL
  • Incident Management
  • Infrastructure
  • Infrastructure Management
  • Leadership
  • and 18 other skills
Skills: - Strong relationship building, influencing skills, working with key customer contacts, account and business development managers. - Managing multi-million dollar diverse portfolio of clients with a strong focus on customer success - Providing te...

  • Risk Management
  • Business Analysis
  • SDLC
  • Agile
  • Incident Management
  • Customer Relationship Management
  • Infrastructure Management
  • User Acceptance Testing
  • Waterfall
  • Test Management
  • Project Delivery
  • Business Process Improvement
  • Business Requirement Analysis
  • and 7 other skills

Service Delivery Manager

  • Agile
  • Customer Relationship Management
  • Customer Service
  • Data Management
  • Incident Management
  • Infrastructure Management
  • Leadership
  • Lean Six Sigma
  • Relationship Building
  • Report Generation
  • Server Monitoring
  • Service Delivery Management
  • Stakeholder Management
  • Team Management
  • Vendor Management
  • and 4 other skills
Skills: - Customer Service - Communications - Project Management - Staff Management - SLA Management - Report Writing - Change Management - Contract and Vendor Management - Policy and Standards Development

Project Manager

  • Agile
  • Business Analysis
  • Communications
  • Customer Relationship Management
  • Data Management
  • Documentation
  • Incident Management
  • Infrastructure Management
  • Leadership
  • Lean Six Sigma
  • PRINCE2
  • Relationship Building
  • Report Generation
  • Requirements Analysis
  • Resource Management
  • and 6 other skills
Skills: - Project Management - Stakeholder Management - People Leadership - Problem Solving - Financial Administration - Change Management - Communication - Resource Planning - Operations Management - Business Analysis - Risk Management - Vendor Manageme...

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