About Me
Skills:
- Excellent customer service skills
- The ability to work within a team as well as autonomously
- Strong attention to detail.
- Ability and experience to plan and coordinate activities
- Experience in ITIL environment.
Applications:
- System Center Configuration Manager (SCCM)
- Symantec Ghost Solution Suite.
- Microsoft Office Suite 2003/2007/2010/2013 (Excel, Outlook, Access, PowerPoint, Visio)
- MS Project
- XP / Windows 7 / MS Exchange 2003 / Office2010
- Active Directory
- Anti-Virus
- Citrix Xenapp
Hardware/Infrastructure:
- Microsoft Windows Server 2003/2008
- Routers, Switches
- NAT
- vLans
- Subnets
- TCP/IP, DHCP
- Desktops.
- VOIP
- VPN
