I have supported the following in an enterprise environment. Please note that only the latest versions are listed however, I have supported many older Hardware/OS/Software versions during my 18 years in IT.

Operation Systems

• Windows XP, 7, 8, 10, Snow Leopard, MS Server 2000, MS Server 2003, WHS 2011

Mobile Operating Systems

• Windows Phone 8.1, Android 4.4, iOS 8, PALM, Blackberry

Call Logging Tools

• Remedy, Frontrange HEAT, Atlassian Jira

Hardware

• This has included both reporting issues and maintenance/repairing/replacing parts as needed for the following – PCs, Laptops, Tablets, Printers, MFDs, Mobiles, Smartphones, Hotspots, Scanners, Plotters. Multiple USB Peripherals

Software

• This is not a comprehensive list as I have supported over 1,400 different applications to clients worldwide – MS OFFICE Suite Inc. Access, One Note 2003, 2007, 2010, Office 365, Googles Office Suite, Lotus Notes, SAP, Citrix, RSA, and Cloud based offerings, Symantec, VMWARE, Active Directory, MS Exchange, SCCM 2012, WISE, AS400, SCADA, Dameware, PC Anywhere, Cisco product suite including WEBEX and GoTo Meeting