Skills:
- Cisco IT Exploration: PC Hardware & Software
- Cisco CCNA 1: Network Fundamentals
- Cisco CCNA 2: Routing Protocols & Concepts
- Cisco CCNA 3: LAN Switching & Wireless
- Cisco CCNA 4: Accessing The WAN
- Ensure Team Effectiveness
-...
Help Desk Technician
Active Directory
Active Directory 2003
Active Directory 2008
Active Directory 2012
Adobe Creative Cloud
Adobe Dreamweaver
Adobe Flash
CCNA Security
Configuration Management
Customer Service
DHCP
DNS
ERP
Helpdesk
Java
and 11 other skills
Skills:
- Java
- C++
- DNS
- NAP DHCP
- VPN
- LAN/WAN
- Project Management
- Network Application
- Software Engineering
- Domain Controller
- Network Design & Security
- Network Administration Management
Application Support
Active Directory
Application Support
Customer Service
Customer Support
Database Administration
Helpdesk
Linux
Microsoft Applications
Microsoft Office
Microsoft Visio
Oracle
Oracle 11g
Perl
SQL Server
Service Desk
and 9 other skills
Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
Service Desk Analyst
Active Directory
Administrator
Communications
Customer Service
DNS
Helpdesk
ITIL
Network Administration
Routers
TCP/IP
VMware
and 2 other skills
Skills:
- Proficiency in software and hardware installation and configuration.
- Excellent knowledge of networks TCP/IP, Ipv4, DNS and routing.
- Excellent knowledge of Windows operating systems.
- Strong attention to detail.
- Applying a range of strate...
