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Help Desk Technician

  • problem solving
  • Basic Troubleshooting
  • Verbal and written communication
  • Ability to Learn Quickly
  • Teamwork Skills
  • Windows Azure
  • CompTIA A+
  • Windows & O365 Support
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Help Desk Technician

  • Change Management
  • Customer Service
  • Customer Support
  • Helpdesk
  • ITIL
  • Service Delivery Management
  • Service Desk
  • Stakeholder Management
Skills: - ISO 27001 Lead Implementer - Change Management - ITIL Process Management - Personnel Management - Stakeholder Management - Information Security - Service Delivery - Technical Documentation - Training and awareness - Risk Management

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