Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Apprentice Electrician
Hardware Troubleshooting
and 9 other skills
On-Call IT Support(Causal) and Warehouse Operative