Help Desk Analyst

Help Desk Analyst

About Me

I am a hard working, enthusiastic individual who enjoys helping others and working in teams. With over 15 years experience in the industry I believe I would be a strong asset to any company.

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My Areas of Expertise Include: - Strong communication, analytical, presentation and problem solving skills particularly involving complex problems with knowledge of new technologies. - Requirement gathering, Gap Analysis, SWOT Analysis, Process mapping a...

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A highly meticulous, enthusiastic and a result driven IT professional aspiring to build a long-time career in IT Service Desk roles. Over years of experience, I bring to the table strong knowledge of managing the inbound phone queues and ticketing system,...

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.NET
ASP
C++
Database Design
Database Development
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Java
Microsoft Excel
Microsoft Office
Oracle
SQL
SQL Server
SQL Server 2000

and 26 other skills

About Me

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