Skills:

System:

• OS/Platforms – Dos, MS Windows 9x/XP/7/10, Mac OS X.
• Office products – office 2007/2010/2011/2013/2016 and Office 365
• Coordinate the Creation, Configuration and implementation of the organization’s SOE
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Tools:

• Maintained computers and users via Active directory.
• Knowledge on using System Centre Configuration Manager(SCCM).
• Experience with VMware Fusion and Workstation Setup and configuration.
• Citrix Based Environments – XenApp and XenDesktop.
• Tracking all incidents / trouble tickets through Infra Enterprise and VMware Service Manager System.
• Assisted Staff via remote desktop (Windows remote assistance and VNC)

Network:

• Network resources management using Novell Tools – DNS/DHCP management console.
• Extensive Knowledge about Active Directory, Proxy, Firewalls and IP addressing.
• VPN installation and configuration.