Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
System Administrator
Administrator
Agile
Backup and Restore
Change Management
Citrix
Citrix XenApp
Customer Service
DNS
Data Migration
Data Warehousing
Desktop Support
Disaster Recovery
Hardware Troubleshooting
Network Configuration
Rollout
and 12 other skills
Skills:
- ITIL
- Desktop Support
- Windows Server 2003/2008/2012
- AD/DNS/DCHP
- Server Migration, Consolidation and virtualisation
- Citrix, XenApp
- VMware
- Network Administration
- Agile Project Delivery
- Data Centre Relocation
IT Technician
CCNA
CMS
Cisco
Customer Service
Documentation
Hardware Troubleshooting
Helpdesk
LAN
Linux
Network Administration
Network Configuration
Networks
Routers
Server Management
Software Configuration
and 19 other skills
Skills:
- Cisco IT Exploration: PC Hardware & Software
- Cisco CCNA 1: Network Fundamentals
- Cisco CCNA 2: Routing Protocols & Concepts
- Cisco CCNA 3: LAN Switching & Wireless
- Cisco CCNA 4: Accessing The WAN
- Ensure Team Effectiveness
-...
Helpdesk/IT Consultant
Active Directory
CCNA
Customer Service
Customer Support
Exchange Server
Helpdesk
Microsoft Office
Networks
Virtualisation
VoIP
Windows Server
Skills:
Certifications
- CCNA,
- Microsoft: Microsoft Certified Professional (MCP),
- ACMA Open Cable License,
- Citrix Certified Associate (CCA),
- White Card,
- Dell Certified Service Engineer,
- Lenovo Authorized Service Provider.
- CCNA Security (In...
