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HELPDESK SUPPORT LEVEL II

  • Active Directory
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  • Microsoft Office
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Help Desk Analyst

  • CSS
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  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
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  • ITIL
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  • Microsoft Office
  • MySQL
  • Network Administration
  • Network Monitoring
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Help Desk Analyst

  • Android Application Development
  • Customer Service
  • IT Support
  • Microsoft Office
  • Technical Support
  • Windows 10
  • Windows OS
  • iOS
  • macOS
Skills: - Customer Service - MS Office Suite - Android - iOS - Windows - OS X - Tech Support

Trainer

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  • Exchange Server
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  • Routers
  • Software Configuration
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Skills: Hardware: - IBM - Compaq - Dell - Gateway hardware (laptops and desktops) - HP/Cannon DeskJet - Lexmark and LaserJet printer/scanners/fax machines both internal and external - Business card scanners and signature pad scanners - Cisco Switches -...

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