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Help Desk Analyst

  • Active Directory
  • Client Relationships
  • Customer Support
  • Exchange Server
  • HTML
  • Helpdesk
  • Jira
  • Microsoft Dynamics
  • Microsoft SharePoint
  • MySQL
  • Software Installation
  • TCP/IP
  • Troubleshooting
  • VPN
  • WAN
Technical Skills: - Operating Systems: Windows NT/ 2000/2003/XP/Vista/7/8, macOS X. Familiarity with UNIX and LINUX - Software: Microsoft Office Suite, VMWARE, Citrix, Spectrum, Remedy, Sharepoint, Dynamics, PRTG, Exchange, II, JIRE, DameWAre, Symantec,...

1st/2nd Level Help desk Support

  • Active Directory
  • CCNA
  • Customer Support
  • Exchange Server
  • IT Support
  • LAN
  • Networks
  • SQL
  • Software Configuration
  • Troubleshooting
  • VPN
  • Windows Server
    • and 1 other skill
Technical Skills: - Microsoft Windows environment: Professional knowledge of Windows XP/7/8.1/10, Windows Server 2008/2012, Active Directory developed through providing IT support in large organisation (more than 3000 users). - Network skills: Deep under...

Senior Manager

  • ITIL
  • Windows OS
  • Unix
  • Microsoft SharePoint
  • PMO
  • Business Analysis
  • SQL
  • Lean Six Sigma
  • Agile
  • Microsoft Office
  • .NET
    • and 19 other skills

Consultant

  • DB2
  • Data Management
  • Data Migration
  • ETL
  • Microsoft Visio
  • Oracle
  • SDLC
  • SQL
  • Scrum
  • Software Development
  • System Analysis
  • Unix
  • Database Design
  • Databases
    • and 18 other skills

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