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HELPDESK SUPPORT LEVEL II

  • Active Directory
  • Networks
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Systems Engineer

  • Active Directory
  • Customer Support
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Skills: - Technical level 2 and 3 support - Active Directory - Group Policy - DNS - Server Builds - SCCM - Server data migration - Application Support - VPN - Blade Systems - SQL Admin Tasks - Netbackup

IT Technician

  • Active Directory
  • Customer Service
  • LAN
  • Microsoft Office
  • Software Configuration
  • Technical Support
  • Troubleshooting
  • VPN
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Technical Skills: - Visio - Active Directory - Customer Service - Software Configuration - Hardware Configuration - Troubleshooting - Remote Access

Analyst

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