Skills:
- Demonstrates ability and desire to learn Corporate, Division, and Facility-specific applications, technology, and terminology.
- Demonstrated ability to learn customer support processes and techniques.
- Strong analytical skills.
- Ability to s...
1st/2nd Level Help desk Support
Active Directory
CCNA
Customer Support
Exchange Server
IT Support
LAN
Networks
SQL
Software Configuration
Troubleshooting
VPN
Windows Server
and 1 other skill
Technical Skills:
- Microsoft Windows environment: Professional knowledge of Windows XP/7/8.1/10, Windows Server 2008/2012, Active Directory developed through providing IT support in large organisation (more than 3000 users).
- Network skills: Deep under...
Service Desk Analyst
Active Directory
Customer Service
Customer Support
Data Entry
IT Support
Microsoft Office
Office 365 Exchange
Adobe Creative Cloud
A dedicated and knowledgeable customer service and IT Help Desk professional, Bryony has proven her abilities across a variety of roles including call centres, internet service providers, wholesale, and security. With a background indesign, Bryony is able...
