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Customer Service Consultant

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HELPDESK SUPPORT LEVEL II

  • Active Directory
  • Networks
  • Microsoft Office
  • Troubleshooting
    • and 3 other skills

Help Desk Analyst

  • CSS
  • Cisco
  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
  • HTML
  • Hardware Troubleshooting
  • Helpdesk
  • ITIL
  • Leadership
  • Microsoft Office
  • MySQL
  • Network Administration
  • Network Monitoring
    • and 11 other skills
Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

Help Desk Analyst

  • Android Application Development
  • Customer Service
  • IT Support
  • Microsoft Office
  • Technical Support
  • Windows 10
  • Windows OS
  • iOS
  • macOS
Skills: - Customer Service - MS Office Suite - Android - iOS - Windows - OS X - Tech Support

Trainer

  • Cisco
  • Exchange Server
  • Microsoft Office
  • Rollout
  • Routers
  • Software Configuration
  • Adobe Creative Cloud
    • and 3 other skills
Skills: Hardware: - IBM - Compaq - Dell - Gateway hardware (laptops and desktops) - HP/Cannon DeskJet - Lexmark and LaserJet printer/scanners/fax machines both internal and external - Business card scanners and signature pad scanners - Cisco Switches -...

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