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Customer Care Team Leader - Tier 2 & IT Helpdesk

  • Customer Care
  • DOMAIN NAME SYSTEM
  • Documenting procedures
  • Google Apps
  • Google Play Store
  • Android & IOS Applications
  • Mobile phone support
  • Zendesk ticketing System
  • JIRA and Confluence
  • Help Desk Ticketing system
  • Troubleshooting Hardware/Software/internet
  • PC Maintenance and Troubleshooting
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