To obtain the position as L2 IT Support Engineer that will utilize my customer service skills, technical troubleshooting skills and previous experiences as IT technical support specialist. I am a level 2 IT support technician with two years' experience in major IT firms. Having worked with over 800 clients in large organizations and business, I am passionate about troubleshooting technical problems and learning new skills in a professional setting.

Bi-lingual: English and Mandarin