I.T. Support

• Providing point of contact technical diagnostics and solutions for a wide range of hardware, software and devices.
• Providing in-depth diagnoses and reporting through investigation, research, collaboration and utilization of available knowledge resources.
• Ability to effectively communicate with both technical and nontechnical users in order to provide a consistent and excellent client experience
• Providing ongoing support and solutions via software including Active Directory, SCCM, Exchange and various Service Management software suites
• Ability to utilize, maintain and update available knowledge databases and asset databases to ensure best possible client outcomes
• Work smoothly and effectively within a team environment or on my own General I.T.
• Well versed in hardware including: Systems research, planning, purchase, construction, ongoing maintenance, upgrades, system diagnostics and troubleshooting
• Well versed in delivering and supporting a wide range of software suites
• Well versed in various data management solutions via online or on-premise. - Computer Networking: Hardware, software and troubleshooting
• Well versed in Microsoft Windows OS’s including: 95, 98, XP, 7, 8/8.1 and 10 - Familiar with many versions of the Microsoft Windows Server OS’s
• Familiar with various Mac and iOS hardware and OS’s
• Well versed with many versions of the Microsoft Office Suite.

Web Design and Development

• Web Design and Programming Languages including: HTML 5, XML, CSS, JavaScript, PHP and MySQL
• Knowledge and experience with programming language types: both Procedural and OOP - Knowledge and experience working with frameworks such as: Foundation and Bootstrap - Knowledge and Experience with CMS such as Wordpress
• Knowledge and experience with API RESTful architecture
• API development and connections using PHP, Curl and Soap
• Web site asset management

Geo-Spatial

• Knowledge of Lidar Systems and their support equipment
• Knowledge of Airborne Image Capture systems
• Knowledge of Image and Lidar data capture techniques and the resulting outputs
• Geo-referencing, classification and interpretation of Image and Lidar data
• Knowledge of a wide range of geo-referencing, image and lidar editing software suites