Job details
Milestone IT is a leading recruitment agency that only works with the best, to find the best.
If you would like to see yourself working with a highly respected business....
If you would like a position with real career growth and opportunity...
Then read on. As we are sure you'll be very excited about this truly unique, career growth opportunity.
The successful candidates will be responsible for taking and responding to incoming calls, providing troubleshooting advice and call resolution.
Key Responsibilities:
- Great customer service
- Provide support to end users with various issues
- Provide level 1 and level 2 support using remote tools, supporting MS software
- Focus on fixing within first call.
- Experience working with Active Directory
Key Mandatory Experience
- Strong customer service experience required
- Working knowledge and experienced in Active Directory
- Prior experience providing remote desktop support for MS Office, Windows, Desktop
- Outstanding communication skills with fluent english
- Strong analytical, and technical problem-solving skills
- Excellent written and verbal communication skills are essential as this position requires interacting with end users and co-workers in a timely and professional manner
This is a truly exciting chance to join a leading business that actually does some fantastic work in the local community. Use your IT skills to do something useful, and join a business that actually makes a difference.
